Interwest Healthcare Corporation Case Study Essay Sample

Interwest Healthcare is a non-profit-making organisation that uses a direction information system to house their patient’s consumption. intervention. and let go of information at the 10 hospital’s owned by the company. Their main fiscal officer ( CFO ) . Vijay Singh. concerns that the company will perchance confront direction be aftering issues every bit good as the possibility of losing their federal support due to hospital staff members come ining information into the company’s direction information system falsely. Singh took his concerns to Cynthia Manzoni ; Interwest’s main executive officer ( CEO ) . who agreed that a job exists and that it is of import for the company’s to keep an accurate direction information system. In an effort to emphasize the importance of holding an accurate direction information system. Manzoni invited the corporate fiscal assistance office. infirmary decision makers. and staff members to a retreat at a resort. At the decision of the retreat Manzoni felt that she had a warrant that the truth of informations entry would increase. nevertheless. six months subsequently Singh claims the job has non improved ( Brickley. Smith & A ; Zimmerman. 2009. p. 38 ) .

What are the possible beginnings of the job?

Interwest’s inaccuracy of the information in their direction information system has several possible beginnings. One beginning of Interwest’s job is managerial deductions within the company. “Understanding what motivates persons is critical ( Brickley. Smith & A ; Zimmerman. 2009. p. 32 ) ” . Another possible job is Interwest’s infirmary decision makers and staff members looking to misconstrue what is good for the company. Directors must pass on ends and aims. assist employees to accomplish these ends and aims. and supply feedback on public presentation ( Brickley. Smith & A ; Zimmerman. 2009 ) .

What information would you desire to analyse?

There are two chief jobs that should take case in points when analysing Interwest. Employee public-service corporation and employee compensation programs should be analyzed foremost to assist better Interwest’s state of affairs. Analyzing their employee’s public-service corporation will find the satisfaction that each employee expects to acquire from working at the infirmary. Following. the company’s compensation program should be analyzed. Knowing how employees are compensated for their work is imperative.

What actions might you urge to increase the truth of the informations entry?

“A director can actuate desired actions by set uping appropriate inducements ( Brickley. Smith & A ; Zimmerman. 2009. p. 33 ) ” . By altering how hospital decision makers and staff members are compensated. Interwest can increase the truth of their informations entry. If an employee’s compensation or fillip is straight linked to their informations entry truth. employees will be motivated to do certain what they are inputting is accurate. By implementing the usage of employee studies. Interwest can have constructive feedback from their employees that could assist increase their day of the month entry truth.

How does your position of behaviour affect how you might turn to this confer withing assignment?

The theoretical account of behaviour that might impact how I address this confer withing assignment is the Good-Citizen Model. Employees should hold a personal longing to take pride in their work and want to dispute themselves besides puting the involvement of the company foremost ( Brickley. Smith & A ; Zimmerman. 2009 ) . They are employed and compensated to make a occupation. they should desire to make their best so that they win by besides the company succeeds. “There is no ground to hold incentive wage since persons are interested per se in making a good occupation ( Brickley. Smith & A ; Zimmerman. 2009. p. 36 ) ” .

Mention

Brickley. J. A. . Smith. C. W. . & A ; Zimmerman. J. L. ( 2009 ) . Managerial economics & A ; organisational architecture. New York. New york: McGraw-Hill.